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Rubbish service

Wednesday night was bin night for the recyling bins. So I put them both out - we have two blue wheelie bins: one for glass/tins/plastic, and one for paper, instead of a blue box, as it's used by four flats. When I went to get them in Thursday afternoon, I found that although one had been emptied, the paper one hadn't. The lorry takes the contents of both bins, and the neighbours' blue boxes had been emptied.

So I called Veolia, who run the waste services for the council, and complained. The young man I spoke to was very apologetic, and then said, "I'll schedule the lorry to come around tomorrow and empty it for you." And they did !

Wow. No waiting a fortnight till the next collection. No excuses or delays. Just a bin lorry sent specially to this street to pick up our bin, on the very next day.

Excellent !

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Comments

( 2 comments — Leave a comment )
miss_next
24th Sep, 2010 18:59 (UTC)
I wouldn't call that rubbish service. ;-)
neil_h
24th Sep, 2010 23:47 (UTC)
A good service from a rubbish service. How the hell has been allowed to happen. Don't tell other people or they'll ecxpect the same level of service themselves.

( 2 comments — Leave a comment )

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